Not a Prayer

In religious organizations which are what Churches are, they are businesses that earn money and under the belief they are not for profit do not pay taxes, yet they own land, buildings and run numerous secondary operations, including schools and hospitals to serve the community and in turn charge those who use said businesses or services fees for enrollment or admittance. They are often exempt from standards set by States with regards to Education or often turned a blind eye with regards to enforcement and compliance. And this includes when a situation arises over discipline, employment equality issues or those of the students and/or when it comes to those who may not have the same resources, faith or abilities to mange and navigate their system. Ah being a Religious org gives a lot of leeway when it comes to playing on a level playing field and with that the Supremes have ensured that prayer on the football field is just the beginning when it comes to the concept of “religious freedom.”

Today this blog is not about Education as that subject needs a rest for a while, but about how Catholic hospitals are refusing care for many kinds of patients and in turn forcing many poverty level patients to pay for services despite laws and regulations that prohibit that and failing to offer charity service to those who qualify. Shocking! I know, not really.

The New York Times did an extensive report on the Providence Medical System that is located largely on the West Coast and is a Catholic Hospital that I am well familiar as they have a large presence in Seattle where I am from. The issues were less about care and providing necessary care but about the obsession with ensuring Patients made some effort to pay, regardless of the type of insurance they had or did not have and their own economic ability to do so as they qualified under State regulations regarding income and the offer of charity care that is available when a Patient cannot pay said bill. And again as mentioned, some Catholic hospitals do not offer specific types of care if it is against their beliefs or dogma of their faith. And yet that does not stop them offering care that is not needed, tests and diagnosis often wrong and in turn padding the billing particularly to Medicare Advantage patients or in this case eliminating entire departments that offer a specific kind of care, such as medical care and pediatric units designated for Children. Now while one of the facilities is no longer Catholic and was purchased by a larger for profit entity the reality is that we have a major problem across the country for finding affordable care, particularly in rural areas.

As the article states:

St. John Medical Center in Tulsa had been a community treasure for almost a century when Ascension acquired it in 2013. The closure of the pediatric unit triggered opposition from both families and referring pediatricians.

Dr. Michael Stratton, a pediatrician in Muskogee, Okla., said Ascension St. John had been “the number one place to send a child,” and its pediatric unit closure had been “such a huge disservice to all of eastern Oklahoma.”

A spokeswoman for Ascension St. John, where Lachlan had been admitted to the I.C.U. three times before the closure, declined to be interviewed but said in an email that the closure was driven by a demand for more adult beds. She also pointed to past statements that said the Children’s Hospital at Saint Francis was “more than capable of picking up the slack.”

A spokeswoman for the Children’s Hospital at Saint Francis said that it had occasionally reached full capacity and that the staff transferred about 23 patients to other facilities, including in Arkansas, so far this year.

Now to the financial analysts out there the issue over this seems to be about earnings and profit, in the same way one measures industries such as Energy or Hospitality. Medical care should not be for profit nor should it have excessive reserves for investment and if they do they should pay the same taxes on pays on such income generating funds. I can understand tax exemptions for property and in turn standard ones across the board for charity services but the idea of them exempt from taxes fully? NO! Emphatically no.

Below is an article from a medical journal regarding Providence and their current financial status, it says nothing about having to close doors or facilities and with that note they are currently being sued regarding wages from Nurses the foot soldiers in providing the front line for care. Again this is about profit and their margins, patients not so much

While COVID-19 volumes have fallen from their peak in January, Providence noted that it didn’t see the return in surgical volumes that followed prior pandemic waves. As a result, the quarter’s inpatient surgery volumes—often a source of profit for hospitals—was 4% lower than the same time in 2021 and 16% lower than in 2019 (after excluding volumes from now-disaffiliated facilities).

Not to be lost in the shuffle was $920 million in investment losses during the quarter, bringing Providence’s total unrestricted cash and investments to $10.1 billion. The system had already seen its investments dip by $359 million during the first quarter of 2022.

“Providence has lived through other economic downturns, past pandemics, and periods of political and social unrest,” President and CEO Rod Hochman, M.D., said in a statement. “With the steps we are taking to respond to the times, we will continue supporting caregivers and serving our communities throughout these challenging times, with the mission of Providence enduring for generations to come.”

Providence’s most recent financial challenges are shared across the industry’s major nonprofit systems. In recent weeks, Kaiser Permanente logged a nearly $1.3 billion net loss for the quarter, Sutter Health posted a $457 million net loss and Mass General Brigham reported a $949 million net loss.

Outside of earnings, Providence has also recently drawn the ire of more than 200 Oregon nurses who reportedly have joined a class-action lawsuit alleging wage theft after the organization switched over to a “faulty” payroll system. Providence responded that it has worked to manually address pay issues resulting from the switch and that it is working to resolve the issue for less than 2% of its caregivers who still have incorrect pay.

And with that we have story after story of another hospital and their push to inflate billings, admit patients and perform procedures that make money all while cutting staff and budgets in which to provide adequate care makes one wonder why anyone unless at deaths door, which will be insured (pun intended). As once you do walk through those doors that chance increases rapidly. And why? Well aside from a lack of staff, there is the issues that surround their exceedingly high use of drugs which also affects decision making and again putting you at risk. As well as employing preventable protocols and procedures not put in place to minimize the risk.

There is of course the added bonus of Big Pharma and their role in much of the way Patient’s are treated and mistreated. Then add to it Gender, Race, Age and SES as poverty and a lack of insurance all contribute to the death or further damage toll racked up by the Medical Industrial Complex. In other words Bias Diagnosis.

When the industry of health is one based on profit the cuts and margins of loss will come out of the end of care for Patients. First do no harm but for whatever the fuck don’t cut the Physicians paycheck. They got six figure student loan bills to pay. That too might be the problem. But the myth of the not for profit medical care hospital is bullshit and take a look at the CEO paychecks to confirm they are paid with profits found on the backs of taxpayers.

1O year old documentary still salient today

Death Takes A Holiday

I was thinking about Covid and the endless Covid theater we still are exposed to as we try to move forward. I was at the Hair Salon yesterday and they once again made me wash my hands and took my temp before service. They still have a sign on the door asking for contactless delivery. As we reopen we find ourselves in two camps – those with vaxx and those without. And there is no way of knowing the difference. The Concierge informed me on Friday he was getting vaccinated and with that I won’t believe it until I see the vaxx card in his hot hands. I doubt I ever will. This in the building with a 2 person limit, a Covid “Ambassador” at the pool to monitor our temp and behavior. The pool is outside, Covid transmission is low on the outside. Yes we are adults and apparently don’t get it. But this is the same building that allows the two Concierge’s to remain on the job, handle mail/packages, get gym fobs as we still cannot monitor that as well, handle all deliveries – including food, and of course greet people as they come and go be unvaccinated. What would the two cunts who would not get on an elevator with me and the other walk into traffic rather than risk walking next to me on the public street say about that? Well cunts can’t talk, so nothing.

I am hard on this and hell if you can say the “n” word to your own then I can call women cunts as I have one.

But what the few who seem to think Covid is not something to concern themselves with I suggest they look into the supposed free care we are to get if we contract Covid. It is not so free. This is from the New York Times regarding the bills received by patients and families handling the estates of their dead relatives post Covid.

Covid Killed His Father. Then Came $1 Million in Medical Bills.

Insurers and Congress wrote rules to protect coronavirus patients, but the bills came anyway, leaving some mired in debt.

By Sarah Kliff The New York Times

  • May 21, 2021

One coronavirus survivor manages her medical bills in color-coded folders: green, red and tan for different types of documents. A man whose father died of the virus last fall uses an Excel spreadsheet to organize the outstanding debts. It has 457 rows, one for each of his father’s bills, totaling over $1 million.

These are people who are facing the financial version of long-haul Covid: They’ve found their lives and finances upended by medical bills resulting from a bout with the virus.

Their desks and coffee tables have stacks of billing documents. They are fluent in the jargon of coronavirus medical coding, after hundreds of hours of phone calls discussing the charges with hospitals, doctors and insurers.

“People think there is some relief program for medical bills for coronavirus patients,” said Jennifer Miller, a psychologist near Milwaukee who is working with a lawyer to challenge thousands in outstanding debt from two emergency room visits last year. “It just doesn’t exist.”

Americans with other serious illnesses regularly face exorbitant and confusing bills after treatment, but things were supposed to be different for coronavirus patients. Many large health plans wrote special rules, waiving co-payments and deductibles for coronavirus hospitalizations. When doctors and hospitals accepted bailout funds, Congress barred them from “balance-billing” patients — the practice of seeking additional payment beyond what the insurer has paid.

Interviews with more than a dozen patients suggest those efforts have fallen short. Some with private insurance are bearing the costs of their coronavirus treatments, and the bills can stretch into the tens of thousands of dollars.

“There are things I’ve researched, and known I should do, but I have a fear of being blindsided by the bills,” said Lauren Lueder, a 33-year-old teacher who lives in Detroit. She has depleted $7,000 in savings to pay for treatment so far. “You end up with a battery of tests, and every single thing adds up. I don’t have the disposable income to constantly pay for that.”

For 10 months, The New York Times has tracked the high costs of coronavirus testing and treatment through a crowdsourced database that includes more than 800 medical bills submitted by readers. If you have a bill to submit, you can do so here.

Those bills show that some hospitals are not complying with the ban on balance billing. Some are incorrectly coding visits, meaning the special coronavirus protections that insurers put in place are not applied. Others are going after debts of patients who died from the virus, pursuing estates that would otherwise go to family members.

Hospitals and insurers say that they have tried to adapt to the different billing guidance for the pandemic, but that confusion can arise when new charge codes are created and new rules are set up quickly.Sign up for The Upshot Newsletter: Analysis that explains politics, policy and everyday life, with an emphasis on data and charts.

Coronavirus patients face significant direct costs: the money pulled out of savings and retirement accounts to pay doctors and hospitals. Many are also struggling with indirect costs, like the hours spent calling providers and insurers to sort out what is actually owed, and the mental strain of worrying about how to pay.

Ms. Miller, like many other patients, described trying to sort out her complicated medical charges — in her case in color-coded folders — while also battling the mental “brain fog” that affects as many as half of coronavirus long-haul patients.

“I have a Ph.D., but this is beyond my abilities,” she said. “I haven’t even begun to look at my 2021 bills because we’re still dealing with 2020 bills. When the bills come nonstop, you can only deal with so much.”

The United States is estimated to have spent over $30 billion on coronavirus hospitalizations since the pandemic began, according to Chris Sloan, a principal at the health research firm Avalere. The average cost of each hospital stay is $23,489. Little research has been published on how much of that cost is billed to patients.

“The government is focused on getting the vaccine out, but it doesn’t look like there is anyone out there thinking more about the long-term impacts on the people experiencing unusually high costs from Covid,” said Nancy-Ann DeParle, a former Obama administration health policy adviser and co-chair of the Covid Patient Recovery Alliance, a new nonprofit that plans to study the issue.

Patients who have tried to take advantage of their insurers’ cost waivers are sometimes finding themselves thwarted by hospitals and providers that don’t code their bills as related to coronavirus. Without the right coding, the patients’ normal deductibles and co-payments apply.

One coronavirus patient in Chicago recounted spending 50 hours trying to get the coding for an M.R.I. scan changed, to show it was related to coronavirus. His insurer will pay the entire bill if that happens — but if not, he is responsible for $1,600. So far, the issue is still unresolved.

“I’ve heard so many stories of people being completely stymied filling out reimbursement forms and trying to get insurance to cover them,” said Senator Tina Smith, Democrat of Minnesota, the lead sponsor of a bill to make coronavirus care free. “It’s almost as if the system is designed to make it hard to get reimbursed.”

Congress mandated that insurers make coronavirus testing free last spring, but never wrote a similar requirement for treatment coverage — in part because insurers were volunteering to waive patient costs, she said.

Insurers are now starting to wind down those special protections: Aetna, Anthem and UnitedHealthcare — three of the country’s largest health plans — have ended some portion of their waivers this year. They have decided to treat the virus the same as the many other diseases that send patients to doctors’ offices and hospitals. Insurers “know that medical experts project that Covid-19 will be part of American life for years to come, and health insurance providers are committed to fighting Covid-19 now and in the future,” said Kristine Grow, spokeswoman for America’s Health Insurance Plans, a health insurers trade association.

Some insurers emphasized they are now focused on ensuring patients get Covid vaccines without facing any costs.

“There was a feeling that many private plans were initially covering treatment, but now that is petering out and leaving people on the hook,” Senator Smith said.

Some Covid financial long-haulers never became ill themselves, but are overwhelmed by the bills that deceased loved ones left behind.

Rebecca Gale, 64, lost her husband of 25 years, Michael, to coronavirus last summer. Their insurance fully covered most of the “big stack” of medical bills that Ms. Gale received after his death. But it paid only a small portion of the $50,009 air ambulance bill for Mr. Gale’s transport between hospitals when his condition was deteriorating.

“I cry every day; this is just another thing that breaks my heart, that on top of losing my husband I have to deal with this,” Ms. Gale said.

The family’s health insurance plan limits its coverage of air ambulances to $10,000, and the air ambulance company spent months pursuing an additional $40,009 from Mr. Gale’s estate. Ms. Gale retired last year, from a job at an Ohio automotive factory stamping car parts, anticipating she would get to spend more time with her husband. After he died and the bills started to show up, she considered looking for a part-time job to help pay the charges.

Health care companies have discretion over what to do about the debts of deceased patients, sometimes pursuing their estates for reimbursement.

The air ambulance company, PHI Medical, declined to comment on Mr. Gale’s bill but said in a statement that it “followed the regulatory requirements” for billing coronavirus patients. It did cancel the charges, however, after The Times inquired about the bill.

Shubham Chandra left a well-paying job at a New York City start-up partly to manage the hundreds of medical bills resulting from his father’s seven-month hospitalization. His father, a cardiologist, died from coronavirus last fall.

For months he has spent 10 to 20 hours a week working through the charges, using his mornings for reading through new bills, and his afternoons for calls to insurers and hospitals. His spreadsheet recently showed 97 bills rejected by insurance with a potential of over $400,000 the family could owe. Mr. Chandra tells providers that his father is no longer alive, but the bills continue to accumulate.

“A large part of my life is thinking about these bills,” he said. “It can become an impediment to my day-to-day. It’s hard to sleep when you have hundreds of thousands of dollars in outstanding debts.”

Some coronavirus patients are postponing additional medical care for long-term side effects until they can resolve their existing debts. They are finding that long-haul coronavirus often requires visits to multiple specialists and many scans to resolve lingering symptoms, but they worry about piling up more debt.

Irena Schulz, 61, a retired biologist who lives in South Carolina, became ill with coronavirus last summer. She has multiple lingering side effects, including problems with her hearing and her kidneys. She recently received a $5,400 bill for hearing aids (to help with coronavirus-related hearing loss) that she had expected her health insurance to cover.

She has eschewed trips to the emergency room when feeling ill because she worries about the costs. She’s managing her kidney-related pain by herself, at home, until she feels she can afford to see a specialist.

“I keep on with Tylenol and drinking a lot of water, and I’ve noticed it does help if I drink a lot of pineapple juice,” she said. “If the pain gets past a certain threshold, I’ll see a doctor. We’re retired, we’re on a fixed income, and there are only so many things you can accumulate on the credit card.”

Yes that is one plan, to die or to charge it. The real issue is not leaving the hospital until you have spoken to a billing clerk and reviewed all charges. Do not leave, do not pass go and do not sign a release until all the billing and coding has been reviewed. Contact your insurer and have them on a Zoom call or do whatever you have to do BEFORE you leave. New York State has a Patient Bill of Rights, find out if yours does and review it but regardless, you have the right to see your charges and review them with a representative, and if you are not well then why are you leaving.. that is a big question. Ask for an Ombudsman or Patient Rep, do not allow them to refuse you service as you deserve to know the costs prior to checking out. You do at a hotel, how is that different?

And while the hospitals are billing families 1 Million dollars for the dead dude’s care (a matter of debate as he is well dead) they are using the PP money to not stock up on ventilators and PPE equipment and all the other shit they were screaming for when Covid hit the fan, nope they are buying up those smaller hospitals and practices that could not survive the pandemic as they did not treat those kind of patients. So fuck that it is a fire sale and let’s make sure that there is one sole provider in which to eliminate competition and in turn set prices that you cannot afford. Come one come all leave dead or alive the medical profession is back in black!

The Medical Industrial Complex gets more so every day. Another perk of the pandemic.

4 Stars!

Ever pass by billboards advertising hospitals? Ever heard an ad that professes quality care at this fine institution of medicine? Well great, how much is it? Do you take my insurance? Are your prices negotiable if one pays cash versus insurance versus credit? What if I pay up front?  What about post care and follow up, is that included?

In getting care you have to negotiate unless you are brought in on a stretcher.  Even the Dental Clinic across the street is clear that they will charge this for an uninsured patient if they pay up front as they bill the insurance so much more, are paid only so much and in turn dental insurance only covers 1,000 annually.  Medical insurance is more complicated for reasons that have never been clear and that is why it is outrageously expensive and absurd.  Time for single payer and if you want to pay more then go right ahead and I will pass on the view room as long as the care is the same. Oh wait…

Hospital ratings often depend more on nice rooms than on health care

By Eve Glicksman
July 4, 2020
The Washington Post

As research findings go, this was a Holy Yikes. A study of 50,000 patients throughout the United States showed that those who were the most satisfied with their care (the top quartile) were 26 percent more likely to be dead six months later than patients who gave lower ratings to their care.

The study, “The Cost of Satisfaction,” appeared in JAMA Internal Medicine.

Oh, the irony. The most satisfied patients not only died in greater numbers but racked up higher costs along the way. Plus, health-care providers receiving the top satisfaction scores were rewarded with higher reimbursements by the Centers for Medicare and Medicaid Services (CMS), which administers the patient survey.

Lead author Joshua Fenton, a professor of family medicine at the University of California at Davis, had set out to measure the relationship between patient satisfaction and hospital resource use, drawing on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey. Ultimately, his research raised questions about whether CMS is dangerously off target in collecting patient satisfaction data to drive health-care improvements.

That was 2012. More research published this year by two sociologists likewise found that a patient’s hospital recommendation had almost no correlation to the quality of medical care received or patient survival rate. The researchers looked at CMS hospital data and patient surveys at more than 3,000 U.S. hospitals over three years. The hospitals where fewer patients died had only a two percentage point edge in patient satisfaction over the others.

What’s going on? Cristobal Young, associate professor of sociology at Cornell University and lead author of the study, calls it “the halo effect of hospitality.” Young found that what mattered most to patients in ratings were the compassion of nurses and amenities like good food and quiet rooms. It’s why hospital managers are being recruited from the service industry and we’re seeing greeters in the lobby and premium TV channels in rooms, he says.

Patients tend to value what they see and understand, but that can be limited, Young continues. They give hospitals good cleanliness ratings when they observe waste baskets are emptied and sheets are changed. “They can’t see a virus or tell you how clean the room is in ways that matter,” he says.

Similarly, patients can tell you if a physician communicates well. But most people do not have the medical skills to assess whether a physician provided the appropriate diagnostic test or made suitable recommendations, Fenton says.

In his study, patients receiving more medical interventions, treatments and hospitalizations were more satisfied with their experience. Yet, after adjusting the 26 percent mortality rate of the satisfied patients with data about their baseline health and comorbidities, their death rate soared to 44 percent over the patients who weren’t as happy with their care.

One possible explanation is that every surgery, procedure or medication carries the potential to leave you worse off. While a patient may perceive that more aggressive treatment is better, “overtreatment” can hasten death, too.

There is a more insidious reason satisfied patients did not track with better medical outcomes, though. The majority of hospitals and medical practices today are rewarded with higher compensation, promotions, bonuses or increased CMS reimbursements for attaining high patient satisfaction scores. The twist is that the path to keeping patients happy can run counter to best medical practices.

A patient may give an unfavorable rating to a physician who refuses to write an unsafe opioid prescription or order an unwarranted CT scan. A doctor may not bring up a patient’s obesity or cognitive impairment to avoid the person’s ire on a survey later.

In a 2014 study of 155 physicians by the University of Wisconsin-Madison’s School of Medicine and Public Health, close to half said that pressure to please patients led to inappropriate care including unnecessary tests and procedures, hospital admissions, and opioid or antibiotic prescriptions.

“Time after time, studies show that physicians who accede to patient requests have higher patient satisfaction,” Terence Myckatyn and co-authors wrote in a 2017 article exploring how patient satisfaction scores affect medical practice. Keeping patients happy is not always the best strategy for patient wellness or physicians, however, says Myckatyn, a plastic and reconstructive surgeon at Washington University School of Medicine.

“Directly tying financials to surveys as a metric to evaluate physicians can be shortsighted and unfair. It’s a difficult calculus,” says Myckatyn, stressing that patient surveys should be only one measure in the toolbox for assessing health-care providers.

CMS posts patient satisfaction data on its Hospital Compare website along with medical statistics about surgery complications, infection rates and mortality. But it’s the hotel-like amenities that seem to drive ratings, so that’s where many hospitals have invested, Young says.

He points to the new $2 billion Stanford Hospital in Palo Alto that offers private patient rooms, each with a 55” television and iPad so patients can stream Net­flix, order a burger from the cafeteria, or video conference with family. This is how hospitals are competing with each other in a consumer market where medical quality indicators can take a back seat, he says.

Whether the 29-question HCAHPS survey has led to better medical care, Fenton credits public surveys for keeping hospitals and physicians accountable for treating patients with respect and dignity. What he objects to is the harm done by conflating patient satisfaction with the technical quality of medical care.

Likewise, Nancy Foster, vice president of quality and patient safety policy at the American Hospital Association (AHA), sees patient satisfaction and medical outcomes as apples and oranges. They are each important and don’t have to correlate. In addition, whether a nurse responds quickly to a call button is not just about hospitality, Foster maintains in reference to Young’s study.

“If a patient needs to use the restroom and a nurse doesn’t arrive in a timely fashion, patients [who go on their own] can fall,” she says. “[The nurse’s responsiveness] becomes a crucial clinical outcome issue.”

Akin Demehin, AHA’s director of policy, also believes patient surveys have a place in improving medical care. “Patients have unique insights that only they are in a position to convey,” Demehin says.

Several hospitals were able to reduce their readmission rates after taking a close look at patient comments regarding problems in care coordination and hospital discharge, he says.

Collecting patient feedback began its ascent in 1985 when Press Ganey Associates introduced a survey to measure health-care provider performance. Ten thousand medical institutions today still use it. By 2006, CMS was distributing the HCAHPS survey to randomly selected patients around the country.

Once the Internet exploded, consumer-driven health care was out of the gate. Online ratings for restaurants, electronics, and the patient experience became “part of our modern day currency,” says physician Raina Merchant, director of the Center for Digital Health at the University of Pennsylvania Perelman School of Medicine and associate vice president at Penn Medicine.

Merchant studied the impact of patient ratings on Yelp and found they were strikingly parallel to HCAHPS results. The significant difference, she says, is that Yelp reviews cover a broader range of concerns than standard surveys. You’ll find more detailed patient-to-patient information about billing, comfort care, medical costs and the experience of family caregivers, for instance.

Health-care providers “miss an opportunity to learn about consumers if they don’t pay attention to social media,” says Merchant, who sees online reviews as “democratizing.”

Will covid-19 change how we rate physicians and hospitals? “Think about how much we spend on the health-care system in the U.S. Then when we need basic things like swabs [to test for coronavirus] we don’t have them,” says Young, “. . . or nurses and doctors straining to have [personal protective equipment].”

“It’s mind-boggling,” he says. “Maybe the coronavirus will help reprioritize everyone’s thinking about medical quality. Nobody is thinking about how nice their [hospital room] views are anymore.”

Corporate Medicine

As you stand up and applaud the efforts of the medical profession doing their “best” to combat the Covid virus you need to understand that most medicine is for profit and many are in the present state of laying off non essential workers and in turn closing more facilities in rural areas that would all be able to treat an overflow of patients or be facilities for those not infected but needing care or again those seeking non-essential medical treatment.  Well no as that is why Governors are getting Naval ships and turning convention centers and other public facilities as overflow hospitals, of course they are not actually serving in that capacity and shocking, no not really, as like the test itself there is a protocol that must be followed in which to transfer and receive said patients. And largely because well they are not HOSPITALS

The tale of these two temporary hospitals is one of disconnect between public expectations and political declarations, and what’s possible to achieve — logistically and medically — under the circumstances. Covid-19 patients can deteriorate rapidly and suddenly, even when they seem to be on the mend, and often require oxygen for days or weeks. With an increase in the severity of cases treated comes the need for more equipment and staffing. And at the moment, it remains to be seen whether either the Javits Center or the Comfort can adequately care for very many of the most seriously ill covid-19 patients, as state and federal officials have indicated is their new mission.

Between the two, there are 1,200 beds available, military officials said — far fewer than the 3,000 described in public statements by Gov. Andrew M. Cuomo (D) or the 5,000 touted in initial media announcements. As of Friday, about 250 beds were occupied, officials said. 

Military officials said they are continually revising their admissions criteria as they’ve had to transform the facilities into ICU-capable covid-19 field hospitals, instead of medical wards to treat noncritical, non-covid patients as New York state initially requested. The slow start, one defense official said, is owed in part to the military being unfamiliar with the local hospitals and the hospitals’ unfamiliarity with the military medical system. 

Initially, both the Javits Center and the Comfort were envisioned as overflow facilities capable of relieving the city’s hospitals of the added burden of providing more-routine care, so they could focus exclusively on the surge of coronavirus cases. But victims of trauma and other ailments vanished from emergency departments as automobile traffic and crime rates — except for domestic violence — plunged. 

“Lo and behold,” said physician Arthur Fougner, president of the Medical Society of the State of New York, “there aren’t that many non-covid patients.”
Everything was upended last week, after an uproar from hospital executives who questioned why these federal facilities were sitting nearly empty when the city’s doctors and nurses were overwhelmed. At first, Javits began accepting covid-19 patients transferred from hospitals, but only those convalescing, which “means they are in the recovery period and less likely to deteriorate and require major medical care,” a military official, speaking on the condition of anonymity because of sensitivities over the matter, said via email. “We had no safety outlet if the patient deteriorated (i.e. no ventilators, no ICU beds, etc.).” 

Yet until the admission criteria were updated this week, the threshold for sending patients to either the Javits Center or the Comfort were so restrictive that few people qualified, said one frustrated New York doctor, who spoke on the condition anonymity to be candid. “The hospitals are housing ICU-level patients in the patients in the lobbies and the cafeterias,” the doctor said, while the Javits beds added “nothing.”lobbies and the cafeterias,” the doctor said, while the Javits beds added “nothing.”

The military has attempted to streamline the transfer process. Because they’re both taking covid patients now, the Javits Center and the Comfort are working as one unit. Military doctors have been dispatched to hospitals around New York City where they help identify potential patients who can be transferred to the temporary sites. A command center within Javits decides whether ambulances ferry them to the convention hall or the ship. 

But even that is a complicated process. The Comfort was built to rescue trauma patients from battlefields and natural disasters. Getting a covid patient who’s attached to a ventilator through the ship’s passageways, which are narrower than a hospital’s, can be time-intensive, according to military officials.

Late in the week, the military patient assessment team sent out an email relaxing the restrictions for sicker covid patients to enter the Javits Center, yet again. What the medical teams were learning was that trying to screen for the most stable patients with this disease was pretty much like playing roulette. “It’s Las Vegas. You just hope you get it right,” said Gonzalez. 

Even under the earlier guidelines, Gonzalez said, several covid patients at the Javits Center had crashed and were being treated in the convention hall’s makeshift ICU. The restrictions on patient numbers, he added, are intended to protect them. “I could fill this place over the weekend,” he said, “but if you ramp up to 1,000 and you don’t do it right, you’re going to have a lot of casualties. . . . There is no blueprint for this.” 

In other words its complicated. And of course in the hysteria to prove which city has the biggest baddest dick in town, more cases began to emerge across the country and the national stockpile of good and equipment that Jared Kushner so grandly explained was “ours” as in apparently the Trump’s are not to be used by the states.. So again more confusion and contradictions.

And while many private hospitals go on with business as usual it shows that before all and end all profit matters most. 

Anguished nurses say Pennsylvania hospital risked infecting cancer patients, babies and staff with covid-19

Heroic effort to treat patients despite rationing of protective gowns, masks and tests

 The Washington Post
By Desmond Butler
April 11 2020

The nurse was pregnant — and worried. But in mid-March, early in the covid-19 crisis, a manager at Moses Taylor Hospital in Scranton, Pa., assured her she would not be sent to the floor for patients infected with the deadly virus. The risks for expectant mothers were too uncertain.

Two days later, she says, the administration changed course, saying the hospital needed “all hands on deck.” The pregnant nurse said she was sent back and forth between the “covid floor” and the neonatal intensive care unit, known as the NICU, where she normally treated vulnerable newborns and recovering mothers.

It wasn’t just her baby she was worried about, she said, but the immunocompromised newborns and mothers who she was treating without informing them that she was also working on the covid floor. Even as she cared for patients symptomatic of covid-19, administrators provided her with crucial protective gear only after tests came back positive, usually several days after she first attended to the infected patients.

The nurse was one of 11 medical staff and union representatives who described from the inside how a hospital in a small Pennsylvania city struggled to protect medical staff and patients during the chaotic early days of the crisis. Seven of the nurses, who work at two sister hospitals in Scranton, spoke on the condition of anonymity for fear of reprisals by the Tennessee-based company that owns their hospitals, Community Health Systems.

Like many hospitals across the country, Moses Taylor wasn’t prepared for the influx of highly contagious patients in the absence of vast quantities of protective gear. But measures taken by CHS to cope with the crisis stand out. The shortage led administrators to initially order staff to work with suspected covid-19 patients without adequate protection and to shuttle back and forth between floors where they feared they would infect cancer patients and babies, nurses say.

Staff interviewed by The Washington Post said that they were speaking up out of concern for what they see as a perilous situation and out of anger over the disorganization, carelessness and greed that they say flows from a distant corporate owner.

The nurses and representatives of their union said that many of their safety concerns were dismissed as recently as last Friday, April 3, during a meeting with the hospital administration. But on Tuesday, after CHS was contacted by The Post, the hospital announced several changes in policy to prevent the spread of infection.

The hospital’s chief executive, Michael Brown, said in a statement that covid-19 has been an unprecedented challenge that required frequent changes and that the hospital is following guidelines from the Centers for Disease Control and Prevention.

“None of us has experienced a health crisis of this magnitude before,” he said. “We are adjusting and improving our response every day, and I am incredibly proud of all of the ways our physicians, nurses and team members are working together to care for our patients and each other.”

Matthew Yarnell, the president of Service Employees International Union Healthcare PA, the state’s largest union of nurses and health workers, welcomed the changes announced this week, which include designating an employee entrance to the building and screening staff members for fevers before entering and leaving the 214-bed hospital.

But he added in a statement: “It shouldn’t take attention from a national media outlet to move CHS to put the safety of patients and frontline caregivers first.”

The hospital said in a statement that it had implemented temperature checks on April 4, but a memo to staff this week obtained by The Post says they went into effect April 8.

With 99 hospitals in 17 states, CHS is one of the largest for-profit health companies in the U.S. But through spinoffs, sales and closures, the number of hospitals in the chain has fallen from over 200 in 2014. CHS has been facing sizable debt, and its share price has more than halved since the pandemic began to take hold in February.

“Over the past few years, we have made significant progress in our operational and financial performance, putting the company back on a positive trajectory with future growth potential,” Tomi Galin, the head of corporate communications for CHS, said in an email. “Since 2016, we have been divesting hospitals to pay down debt and also to create a stronger core portfolio for the future.”

The years have been good for CHS chief executive Wayne Smith, whose total compensation has ballooned in recent years to $8 million, including stock awards and incentives, according to the Securities and Exchange Commission.

After being contacted by The Post for comment on this story, the company filed a document to the SEC stating that Smith was voluntarily taking a 25 percent cut to his base salary, which was $1.6 million last year, and that other executives were taking a 10 percent cut. The company said in a statement that the pay cuts would help pay for a $3 million fund for employees “suffering hardships.”

CHS owns six hospitals in Pennsylvania. In interviews, workers in other CHS hospitals also reported problems over the lack of protective gear and inconsistent policies since covid-19 patients began to be admitted.

Union officials representing the nurses say that they had repeatedly tried to raise their concerns about the dangers to their members and patients but had been mostly rebuffed until this week.

“Anything you say, anything about the coronavirus or that we don’t have enough equipment at the hospital, they’re pulling you into the office,” says Dan Coviello, who works as a surgical tech at a sister CHS hospital in Scranton and is the president of the SEIU PA chapter that represents nurses at that hospital.

Brown, the chief executive, says the company urges employees to speak up about safety concerns and says that they can make anonymous complaints about retaliation to a hotline.

“Our organization does not support or condone retaliation and will address it immediately if such behavior is found to have occurred,” he said.

But Coviello says that employees at the two CHS hospitals in Scranton who have raised concerns about unprotected contact with specific covid-19 patients have been threatened with termination for violating health privacy laws. When he has gone to management with safety complaints from members at his hospital, he says the first question is “What’s the person’s name?” which he says reflects their primary interest in rooting out complainers.

Timothy Landers, a professor of nursing at Ohio State University, says that this kind of pressure on nurses, especially during a health-care crisis, can harm patients.

“If you have nurses who are kind of overworked, overstressed, feeling underappreciated, put upon, not respected or protected by management, then you see all kinds of bad things happen with patient care,” he said.

Galin, the CHS spokeswoman, said in a statement that the company is working around-the-clock to resupply its hospitals with protective equipment.

“First and foremost, we recognize that protecting our caregivers is critically important, and we are doing everything possible to create the safest work environments possible,” she said in an email.

Nevertheless, the union and nurses say those who speak out about problems have been hauled in for disciplinary meetings, had their shift hours cut, or had their schedules changed.

“In the last week, we have members being pulled in to managers’ offices and they’re giving them coaching because they’re speaking out and they want them to be quiet,” Coviello said of his hospital, Regional Hospital of Scranton. “And some got written discipline. And in those disciplines, which I’ve been in, they said that if they continue to speak out, there will be further discipline up to being fired from the hospital.”

A second nurse who works in the neonatal intensive care unit said that fear of retaliation is the reason she could not speak publicly. “That’s why I’ve been so adamant about being anonymous,” she said, “because it’s ugly.”

She and others said say they are losing the very thing that made them want to be nurses — the chance to help the sick and infirm. They say that tensions with management and hospital policies have put them in the impossible situation of endangering the lives of their patients.

“It feels like these guys are loading a gun,” the nurse said. “But we’re the ones who have to pull the trigger.”

When it came to questions about whether pregnant nurses could be removed from duties on the covid floor, one nurse says the hospital’s chief medical officer told her, “Absolutely not.”

“Then it would be only males and postmenopausal women taking care of these patients,” she recalled him saying.

The hospital said in a statement that the allegation took the officer’s comments out of context.

“What he was saying is that the CDC can give no direction at this time regarding pregnant healthcare workers and ‘without CDC guidance, I can’t ask only male and post-menopausal women to care for COVID-19 patients,’” the emailed statement said.

Landers said that there have not been definitive studies on the health risks for pregnant nurses, but he added that hospitals should defer to nurses’ concerns and redeploy them if they are worried about their safety.

Moses Taylor is an acute care hospital with 400 doctors that is best known for its pediatric and neonatal care. With more than 2,500 births last year — an average of 48 a week — nurses were worried about how to deliver babies without infecting their mothers.

As they watched the coronavirus march across the globe months ago, the nurses said they got no guidance and saw no planning from administrators on how it would cope when coronavirus arrived at the hospital’s threshold. Their anxiety was compounded by past experience: Even before this crisis, they said, Moses Taylor was constantly scrimping on supplies and shifts to cover busy wards.

The only sign they saw that the hospital was preparing was when managers began locking away in administrative offices the critical N95 masks and gear that can prevent infection. When one nurse asked a manager what they planned to do if any medical staff were infected, she said she was told: “Well we’ll figure that out when that time comes.”

Brown, the chief executive, disputes that charge, saying that the hospital is being transparent with staff about the covid-19 cases, the supply of protective gear, staffing and “other things that matter to them, because we believe that they need to know what’s happening across the hospital.” Moses Taylor said as of April 8 it was caring for seven patients confirmed to have covid-19 and five patients whose test results were still pending.

Two of the nurses have not spoken publicly about their working conditions in fear of retaliation from their supervisors and hospital management. (Elizabeth Herman/For The Washington Post)

In early March, as the first patients began to arrive, staff say they got different directives every day from their managers on how to protect themselves and patients. Then late last month, a nurse working on a floor that housed the oncology and orthopedic departments ran into the hospital’s chief medical officer, who had news.

“We’d lost the coin toss between us and another floor,” the nurse said. “We were now going to be the covid floor.”

They immediately began staffing the floor with some full-time nurses, while alternating others between departments. Some nurses were going directly from treating covid patients to administering chemotherapy to cancer patients, who would be especially endangered by a covid-19 infection.

The nurse on the orthopedic and oncology floor complained to a supervisor about the risks at the beginning of her shift. The manager told her she would look into the issue and provide guidance at the end of the day — after the nurse would have already treated several cancer patients. She never heard back from the supervisor. “It goes in one ear and out the other,” she said.

Even when the nurses have secured access to protective gear, they said, it has been extremely limited. They were expected to wear one-use masks for five shifts. Some were told to disinfect the masks in between uses with rubbing alcohol that gave them headaches when they put them back on. Others were told to use one mask each time they treated a specific patient and to put it in a paper bag until the next time — a practice that could allow virus particles to migrate, potentially infecting them. They witnessed staff coming out from treating virus patients in protective gowns and then sitting on chairs in the hallway without taking them off.

The hospital says it is following CDC guidance on the use and reuse of protective masks and sent a link to the recommendations, which specifically refer to using paper bags for N95 storage. However, the same recommendations rule out the reuse of masks in such circumstances without sterilization.

“Discard N95 respirators following close contact with any patient co-infected with an infectious disease requiring contact precautions,” the recommendations say. Covid-19 is such an infectious disease, Landers, the Ohio State professor, said.

“That would not be an example of good practice,” he said of Moses Taylor

According to the nurses, the protective masks were only being given out for treating confirmed covid-19 patients. But nurses are often expected to walk into rooms without knowing a patient’s condition.

“They just tell us, you know, go check on and see so-and-so,” one nurse explained. “You have absolutely no idea what you are walking into. No idea why this person is in the hospital. No idea what they have. Nothing.”

The hospital says that since mid-March medical staff has been told to report symptoms, but nurses say managers ignored symptoms they reported on more than one occasion.

In one instance, a nurse with a newborn and a young daughter at home who had been out sick for two days with a fever and a cough reported for duty and asked whether she should get to work, according to two nurses she spoke with. The nurse’s supervisor sent her to human resources. Human resources sent her back to her supervisor, who then took her temperature.

Despite having taken an ibuprofen, she still had a low-grade fever. The supervisor said, “‘Well I’m not worried about it. Just clock it,’” one nurse recounted.

The problems were extensive. One of the NICU nurses said staff had been asking for weeks what they would do if an expectant mother came in with signs of infection. They were given no answer. And then late last month it happened.

“It was literally chaos. Nobody knew what was going on. We had to fight to get N95 masks to take care of this mother,” she recalled.

Then they couldn’t figure out where to take the baby for quarantine. The administration wanted to send the newborn to the pediatric unit, where there was a risk of older children passing on the flu or other illnesses.

Only days after this incident did the hospital offer a written plan for such circumstances, she said.

The hospital says that no newborn or new mother has tested positive following hospital care.

The nurses’ allegations come as hospitals across the country are facing test and mask shortages and a torrent of infections that is stretching their capacity. Concerns similar to those raised by the Moses Taylor medical staff were recently highlighted by the U.S. Department of Health and Human Services’s internal watchdog in a survey of hundreds of hospitals.

The HHS’s inspector general found that medical staff is facing high levels of anxiety. It pointed to one hospital where a staff member who tested positive for covid-19 exposed other employees. It said the hospital did not have enough test kits to screen them. It also found that many hospitals were setting aside best practices for personal protection equipment because of shortages.

“This place actually makes you second-guess your career choice,” one nurse lamented. “As much as I love my job, it’s like, is it even worth it being a nurse and putting these patients at risk? I mean, that’s the biggest concern, you know, at the end of the day, did I give my best care possible? And this place prevents you from doing that.”

Union officials and hospital staff finally met with hospital administrators last Friday, after weeks of complaints about safety. But staff say they got little information. When they asked how many masks the hospital had and how it was distributing them, they were told that the hospital had adequate supplies and would follow guidelines from the CDC.

When they asked for clarity on what employees should do if they came down with covid-19 symptoms, they were told that they were relying on staff to consult their own physicians and to “self-screen.” The hospital would not test staff.

“Self-screening for covid?” one union official asked, incredulous. “Are you kidding me?”

On Wednesday, the hospital began screening the staff.

Brand New Ballgame

When I read the story below I thought of every possible Baseball idiom that could apply. One thing for sure is this is not a double header! I could go on but I might strike out and I want to end up batting 1000 when it comes to puns.

After my last post I thought that perhaps the Doctor was so exhausted from all that paperwork that he just could not focus on the patient on the table or was thinking about the hot date he had and was sexting her during the surgery that he made a score, just not the right kind.

This is filed under Cover One’s Bases as that is what the Medical Industrial Complex does when they fuck up. They never admit guilt and this case demonstrates as such. You take your life in your hands, they certainly don’t when you hit the base. I know this from personal experience and I am having elective but essential work in 3 weeks and I don’t feel any less afraid. And this is another illustration of that and there are many others.

He underwent surgery to remove his right testicle. When he woke up, his left one was missing.

By Amy B Wang The Washington Post June 18 2017

In 2013, Steven Hanes visited his urologist, complaining of persistent pain in his right testicle.

An ultrasound revealed that the testicle had atrophied, with scarring and damage from a previous injury, according to court documents. And so the doctor scheduled an orchiectomy — or surgical removal of the testicle — to help alleviate Hanes’s pain.

The good news? The orchiectomy was successful.

The bad news? The doctor removed the wrong testicle during the surgery.

“At this point it appeared that the left testicle and cord may actually have been removed instead of the right one,” the surgeon, Valley Spencer Long, wrote in a postoperative report, according to court records.

The mistake prompted Hanes in 2014 to file a medical malpractice lawsuit against Long and J.C. Blair Memorial Hospital in central Pennsylvania, citing negligence on the part of both.

Four years after the surgical mistake, a Pennsylvania jury reached a verdict last week, awarding Hanes $870,000, including $250,000 in punitive damages, according to Hanes’s attorney, Braden Lepisto.

“This case, I understand why it kind of went viral just because of what is involved, but the reality is, it’s a condition that has affected my client significantly,” Lepisto told The Washington Post. “Although some people may see it as kind of laughing matter initially, the award was completely justified based on the evidence and the toll that it’s taken on Steve.”

To this day, he added, “it’s still not totally clear” how the mistake occurred in the operating room.

“The doctor gave an explanation that really made no anatomical or medical sense,” Lepisto said. “He claimed that he removed the testicle that was on the right side of the scrotum and the testicle had a spermatic cord that led to the left side of the body.

“Essentially, the doctor claimed that the testicles had switched sides at some point.”

Lepisto said the jury — which comprised 11 women and one man — deliberated for about 1 hour 20 minutes before siding with the plaintiff.

Reached by email Saturday, a spokeswoman for J.C. Blair Memorial Hospital did not offer further comment on the case but confirmed Long was no longer working for the hospital.

Although horrifying, cases in which doctors operate on the wrong body part are extremely rare. A 2006 study supported by the public Agency for Healthcare Research and Quality analyzed nearly 3 million operations over nearly two decades, and found that wrong-site surgery occurred in only about 1 in 112,994 cases.

Still, it does happen. A 2011 Post roundup of such cases included doctors in Minneapolis removing a healthy kidney from a man with kidney cancer and an ophthalmologist in Portland, Ore., operating on the wrong eye of a 4-year-old boy.

“Few medical errors are as vivid and terrifying as those that involve patients who have undergone surgery on the wrong body part, undergone the incorrect procedure, or had a procedure intended for another patient,” the U.S. Department of Health and Human Services says.

In the medical community, “wrong-site, wrong-procedure, wrong-patient errors” are known as WSPEs, and they are so egregious and usually preventable that the federal health department deems them “never events” — “errors that should never occur and indicate serious underlying safety problems.”

In a 2011 report, the nonprofit Joint Commission Center for Transforming Healthcare recommended a number of ways to prevent wrong site surgery, from marking the incision sites with something consistent (like the surgeon’s initials) before the operation to reducing noise and other possible distractions in the operating room.

In Hanes’s case, Lepisto said the surgeon could have taken steps to confirm he was operating on the correct testicle.

“If he had just tracked that spermatic cord up into the body, that would have told him which side he was on,” he said. “It’s just extremely unlikely because there are structures in the body that prevent the testicles from moving freely from one side to the other. There was just no evidence that those structures had been compromised.”

Lepisto said Hanes continues to suffer pain in his right testicle — the one that was supposed to have been removed — but has avoided seeking further medical treatment. Even if Hanes does have the remaining testicle removed, he would then need lifelong testosterone replacement therapy, he added.

“He really is just extremely fearful of trying to get any sort of treatment for it at this point because of what happened,” Lepisto said.

Whoops, My Bad!

I want to say after reading the below article I should feel exonerated as over the last 4 years I have never let up about the failings with regards to the medical industrial complex.  But what it tells me is that now that medical deaths are number 3 for cause of death, it doesn’t make you feel better you actually feel afraid.

The other day a man said to me “you don’t care until it happens to you.” And at that point I said, “sir you have no idea to whom you are speaking, know anything about me, or what my life story is so please don’t tell me that, as you have no right to say that as you have no idea what has happened to me.”

We rarely know peoples history or story unless they choose to share it and what is tragic is that empathy and sympathy are often impossible until it “happens to you.”

As one who has always been overly kind and compassionate it was until shit happened to me, I never thought to question it or ever be unkind, and then it “happened to me.” Funny now I have my professional face and my private personal face.  I work hard on being considerate and compassionate in public and then when I am safe behind closed doors I allow my derision to take over.  And so when it “happens to you” I get it I really do.

I have learned that when shit happens, no one cares so why should I.  I learned that.  

On Feb 8, 2012 I was nearly killed by my date and the police did nothing, they chose to prosecute me.   Right now my appeal is pending and the City Attorney’s office is so “over my case” they chose not to even respond to my appeal brief.  That seems to be the consistent in this case.  And my crackerjack crew of Attorneys, the same men who did nothing as I watched my civil rights go fly out the window in court, and they sat idly by.  The one thing consistent is that they are doing the same right now.

What is funny I had that  same non response with my appeal about my medical malpractice case that came from that same night.  What my date did not finish the fucking scum at Harborview Medical Center nearly finished.  They did nothing to help me either as I lay in a coma, emerged with Traumatic Brain Injury, they threw me in the street like an animal.  And without a Lawyer I lost round one, and round two but hey   I took my case to the  State Supreme Court of Washington, and shocking I know, they  did not rule in my favor as why would they?  But it did not matter as I took it that far on my own without an Attorney, and got the exact same results. Who knew I am as good as my Attorney’s and one went to Harvard.

I live in fear everyday and that is from those who are here to protect you be it Police and Doctors and the last four years have oddly proved me right.

 Researchers: Medical errors now third leading cause of death in United States

The Washington Post
May 3 2016
 

Nightmare stories of nurses giving potent drugs meant for one patient to another and surgeons removing the wrong body parts  have dominated recent headlines about medical care. Lest you assume those cases are the exceptions, a new study by patient safety researchers provides some context.

Their analysis, published in the BMJ on Tuesday, shows that “medical errors” in hospitals and other health care facilities are incredibly common and may now be the third leading cause of death in the United States — claiming 251,000 lives every year, more than respiratory disease, accidents, stroke and Alzheimer’s.

Martin Makary, a professor of surgery at the Johns Hopkins University School of Medicine who led the research, said in an interview that the category includes everything from bad doctors to more systemic issues such as communication breakdowns when patients are handed off from one department to another.

“It boils down to people dying from the care that they receive rather than the disease for which they are seeing care,” Makary said.

The issue of patient safety has been a hot topic in recent years, but it wasn’t always that way. In 1999, an Institute of Medicine report calling preventable medical errors an “epidemic” shocked the medical establishment and led to significant debate about what could be done.

The IOM, based on one study, estimated deaths because of medical errors as high as 98,000 a year.  Makary’s research involves a more comprehensive analysis of four large studies, including ones by the Health and Human Services Department’s Office of the Inspector General and the Agency for Healthcare Research and Quality that took place between 2000 to 2008. His calculation of 251,000 deaths equates to nearly 700 deaths a day — about 9.5 percent of all deaths annually in the United States.

Makary said he and co-author Michael Daniel, also from Johns Hopkins, conducted the analysis to shed more light on a problem that many hospitals and health care facilities try to avoid talking about.

Though all providers extol patient safety and highlight the various safety committees and protocols they have in place, few provide the public with specifics on actual cases of harm due to mistakes. Moreover, the Centers for Disease Control and Prevention doesn’t require reporting of errors in the data it collects about deaths through billing code making it hard to see what’s going on at the national level.

The CDC should update its vital statistics reporting requirements so that physicians must report whether there was any error that led to a preventable death, Makary said.

“We all know how common it is,” he said. “We also know how infrequently it’s openly discussed.”
Kenneth Sands, who directs health care quality at Beth Israel Deaconess Medical Center, an affiliate of Harvard Medical School, said that the surprising thing about medical errors is the limited change that has taken place since the IOM report came out. Only hospital-acquired infections have shown improvement. “The overall numbers haven’t changed, and that’s discouraging and alarming,” he said.

Sands, who was not involved in the BMJ study, said that one of the main barriers is the tremendous diversity and complexity in the way health care is delivered.

“There has just been a higher degree of tolerance for variability in practice than you would see in other industries,” he explained. When passengers get on a plane, there’s a standard way attendants move around, talk to them and prepare them for flight, Sands said, yet such standardization isn’t seen at hospitals. That makes it tricky to figure out where errors are occurring and how to fix them. The government should work with institutions to try to find ways improve on this situation, he said.

Makary also used an airplane analogy in describing how he thinks hospitals should approach errors, referencing what the Federal Aviation Administration does in its accident investigations.

“Measuring the problem is the absolute first step,” he said. “Hospitals are currently investigating deaths where medical error could have been a cause, but they are under-resourced. What we need to do is study patterns nationally.”

He said that in the aviation community every pilot in the world learns from investigations and that the results are disseminated widely.

“When a plane crashes, we don’t say this is confidential proprietary information the airline company owns. We consider this part of public safety. Hospitals should be held to the same standards,” Makary said.

Frederick van Pelt,  a doctor who works for The Chartis Group, a health care consultancy, said another element of harm that is often overlooked is the number of severe patient injuries resulting from medical error.

“Some estimates would put this number at 40 times the death rate,” van Pelt said. “Again this gets buried in the daily exposure that care providers have around patients who are suffering or in pain that is to be expected following procedures.”

Sorry, the hardest word

The other morning I heard this on BBC and thought, well we are not alone here in the sheer hubris and ignorance of the medical profession. A girl is dead because she actually gave a damn about her health, tried to be an informed and engaged patient. Nope in the medical profession that is the last thing they want. They want you complacent, compliant and subservient. Doesn’t mean you are any better off and you may end up dead as well but it makes their life easier.

The new Mary Poppins should have a song “shut the fuck up and take the pill.”

The only thing that makes this British is that they apologised(no, not a spelling error its the Brit way)

Family of 19-Year-Old Ignored By Doctors For ‘Googling’ Symptoms Get Apology For Her Death
Medical Daily

Bronte Doyne, a 19-year-old UK resident, died a tragic but possibly preventable death from liver cancer in March 2013. Her family says that her pleas for help were ignored by doctors until it was too late.© Facebook Bronte Doyne, a 19-year-old UK resident, died a tragic but possibly preventable death from liver cancer in March 2013. Her family says that her pleas for help were ignored by doctors until it was too late. It’s the worst kind of cautionary tale in medicine: a tragic death that may have been prevented if only doctors had been willing to listen to their patient’s concerns.

But this one carries an particularly 21st century twist to it: Doctors told 19-year-old Bronte Doyne and her family to “stop Googling” her symptoms after they brought up the possibility that her rare liver cancer had returned. By the time she was readmitted to the hospital in March of 2013, it was already too late and she died ten days later on March 23, only 16 months removed from the day she first sought treatment for suspected appendicitis. Now two years later, the hospital that managed her care is finally formally apologizing to her family for their fatal lapse in communication.

As the Nottingham Post reports, Bronte was a vibrant 18-year-old girl who received horrifying news in 2011 when she was told that her stomach pain was actually caused by fibrolamellar hepatocellular carcinoma, a rare cancer with no more than 200 cases diagnosed worldwide annually. Surgeons removed part of her liver, and the doctors were confident that she would recover.

But as diary entries released to the Nottingham Post by her mother, Lorraine Doyne, reveal, Bronte wasn’t getting any better. “Feeling sick for months now. Tired of this feeling crap. Hospital not worried so trying to get on with it,” she wrote in one such entry in November 2012.

Attempts to get doctors to pay attention to her ailing health fell on deaf ears, as Bronte and her family were ignored when they inquired about the chances of her cancer returning, relying on information about the disease from the Fibrolamellar Cancer Foundation.

“It’s not just some pathetic website on Google, it’s been endorsed by the White House in publications, and was the only contact we had to get some awareness about this disease,” Lorraine Doyne said, according to the Nottingham Post. “But that information was dismissed here. I told the clinician that I knew what was happening to my daughter and something needed to be done but I was just told to ‘stop Googling’.”

The next few months would see Bronte’s health spiraling out of control, and a hesitance by staff to take her seriously.”Finally my 6 monthly MRI scan today, wish it had been sooner, I know something’s not right. I’m getting thinner by the second but like the doctor said I’m part of a skinny family!” she wrote in her diary on February 14, Valentine’s. One month later, she would text, “I can’t begin to tell you how it feels to have to tell an oncologist they are wrong, it’s a young person’s cancer. I had to, I’m fed up of trusting them.”

For their part, the hospital has accepted culpability for their role in Bronte’s death. “We apologise that our communication with Bronte and her family fell short. We did not listen with sufficient attention. We should have referred Bronte to the expert support available from the Teenage Cancer Trust much sooner,” said Nottingham University Hospitals (NUH) medical director Dr. Stephen Fowlie.

Bronte’s mother and the NUH are working together to make sure that stories like Bronte’s never happen again, with Lorraine Doyne participating in a video about Bronte’s case to be shown to NUH staff later this year, according to the Nottingham Post.

“This has put the spotlight on how the internet age and the availability of information can challenge the way we respond to patients who may be very well informed, but can remain frightened and vulnerable,” said NUH deputy medical director Keith Girling. “The best information is helpful and accurate, based on evidence of what works. These sites help patients make choices, as they become experts in their condition.”

Girling also cautions that the vastness of information on the internet can be too much of a good thing, and that both doctors and patients alike will have to take that into consideration. “But some sites are inaccurate or misleading, and may give false hope or cause distress. They may not be relevant to the unique clinical and other circumstances of the patient.”

Dumb Dumb Dumb

I found this article this morning, Nurses Make Fun of their patients and that is okay.  And I am so angry I have few words. I found the author,  

While this vile bitch is promoting her book I cannot wait to write mine and do the same and document, name by name, line by line the Nurses and other individuals who “treated” me.  I was oddly in Pediatric ICU which odd given that I am not a child.  And the moron who was my nurse did not bother to call a Neurologist once I came out of a coma and off a ventilator. Heroes? Really? Really?

There is one good thing about sustaining a head injury – amnesia.  Which I had and which they refused to validate, check or give one flying fuck about when I was admitted to Harborview Hospital 3 years ago.  I am still pending my appeal on that malpractice case. But all of it can be susbstantiated  via public record.

I have written  about codes or acronyms on charts that have secondary and more inflammatory meaning and in turn affect treatment.  I have read my own charts and thought that I could not have encountered such incompetence and idiocy. And then I read this bitch’s account.

Again, if you cannot accept the stress and the reality of the profession, being cruel and disguising it as dark humor is in fact a sociopathology.  They should know what that means.  And yes we all need to blow off steam but to do so at work as one of the Nurses mentions in the article, its not that its attention seeking.   She needs help and working at hospital you think that would be easy to find.  Apparently not.

Here are some of the highlights:

Researchers at Northeast Ohio Medical University say the patients most likely to be joked about are the ones perceived to have brought on their own medical problems. The California nurse told me: “We all play a game called Interesting Things I Have Found in Obese People’s Rolls of Fat. So far I’m sitting in third with a fork, second place is an ICU nurse who found a TV remote, and the winner is an ER nurse who found a tuna fish sandwich.”

But even when patients do become subjects of derogatory humor, we shouldn’t rush to criticize medical professionals for using it. Bioethicist Katie Watson suggests that kind of humor may result when health-care providers feel powerless to heal. “Derisive joking does the unspoken work of reframing physicians as blameless for their inability to help,” she wrote in 2011 in the Hastings Center Report. 

This is called blame making, excuse making and utter and sheer abuse. And I am not alone in this belief  as the article cites.

Derogatory and cynical humour as displayed by medical personnel are forms of verbal abuse, disrespect and the dehumanisation of their patients and themselves,” Johns Hopkins University professor emeritus Ronald Berk contended in the journal Medical Education. “Those individuals who are the most vulnerable and powerless in the clinical environment … have become the targets of the abuse.”

And as we have come to learn with regards to Police Abuse this seems to be a shared philosophy among medical professionals whom they too play a role in exploiting patients often brought in by EMT’s or Police.  And I have also personally witnessed and experienced  that relationship first hand.

But hey this “I feared for my safety” or “gee this job is hard”  is an interesting explanation or justification, yet they did not know this before entering the profession or in fact think that perhaps change that comes from within and resolve to not be a part of this.

I see kids all the time. They are ill or angry and imagine if I could mock or beat them as they have me. Where would I be right now? Unemployed and in jail.

To this woman and to all Nurses who partake in this shit..gofuckyourselves. To her I say go fuck yourself you vile animal.  I hope she ends up in a hospital incapacitated and has herself as a nurse. You piece of shit.  So let me share some gallows humor for you: Die Bitch Die.  How does that feel? Just joking!

Here is a little song for her and her type.

Suffer is when the bill arrives

I read the article below and went really this is the best you can do? What makes people suffer? When they get a bill for thousands of dollars, regardless of having insurance, and then file bankruptcy, go to debt collection or to to court, and still have to need care from the fleece network of thieves.

I get that many in the medical industrial complex are good and caring people. But to navigate them and the for profit industry of insurance is making people sick. Today UCLA hospital has found to infect patients with a superbug. Gee clean much?

Here are my suggestions for improving the quality of care:

Transparent Costs
Full disclosure of all professional relationships
Listen and communicate with everyone on the team, the patient, their family and if no one available get a third party NOT affiliated with the hospital to insure they are getting the care they need/want and more importantly understand. This may also be necessary regardless as language issues, health, aging and other issues often cloud perspective.
Knock of the bullshit excess charges
Be honest
Turn off the time clock or aka “give a shit”
APOLOGIZE when mistakes are made

Doctors Strive to Do Less Harm by Inattentive Care

By GINA KOLATA
FEB. 17, 2015

Suffering. The very word made doctors uncomfortable. Medical journals avoided it, instructing authors to say that patients “ ‘have’ a disease or complications or side effects rather than ‘suffer’ or ‘suffer from’ them,” said Dr. Thomas H. Lee, the chief medical officer of Press Ganey, a company that surveys hospital patients.

But now, reducing patient suffering — the kind caused not by disease but by medical care itself — has become a medical goal. The effort is driven partly by competition and partly by a realization that suffering, whether from long waits, inadequate explanations or feeling lost in the shuffle, is a real and pressing issue. It is as important, says Dr. Kenneth Sands, the chief quality officer at Harvard’s Beth Israel Deaconess Medical Center in Boston, as injuries, like medication errors or falls, or infections acquired in a hospital.

The problem is how to measure it and what to do about it.

Dr. Sands and his colleagues decided to start by asking their own patients what made them suffer.

They found several categories. Communications — for example, a doctor blurting out, “Oh, it looks like you have cancer.” Or losing a valuable, like a wedding ring. Or loss of privacy — a doctor discussing a patient’s medical condition where an adjacent patient could hear.

“These are harms,” Dr. Sands said. “They elicit suffering. They can be long lasting, and they currently are largely unquantified, uncounted, unrecorded.”

One way to quantify these harms is to observe and note them, which is part of what Beth Israel Deaconess is doing. Another is to supplement efforts with patient surveys. Patient surveys, of course, have been around for decades. And since 2007, Medicare has required short surveys after discharge.

But patient surveys were usually not used by hospitals to measure suffering. Now they are. And even when a survey question does not directly ask about suffering, sharp-eyed administrators are seeing a suffering component.

That is how Dr. Michael Bennick, the medical director for patient experience at Yale-New Haven Hospital, solved a problem. He noticed a question on a Medicare survey asking, Is it quiet in your room at night?

Maybe, Dr. Bennick thought, what is really being asked is: Can you get a good night’s sleep without interruption? Is it really necessary to wake patients again and again to take blood pressure and pulse rates, to draw blood, to give medications?

He issued instructions for his unit. No more routinely awakening patients for vital signs. And plan the timing of medications; outside intensive care units, three-quarters of drugs can be given before patients go to sleep and again in the morning.

Then there were the blood tests. “Doctors love blood tests,” Dr. Bennick said, and want results first thing in the morning when they make rounds. That meant waking patients in the wee hours.

“I told the resident doctors in training: ‘If you are waking patients at 4 in the morning for a blood test, there obviously is a clinical need. So I want to be woken, too, so I can find out what it is.’ ” No one, he said, ever called him. Those middle-of-the-night blood draws vanished.
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Without anything else being done about noise in the halls, the medical unit’s score on that question rose from the 16th percentile to the 47th nationally in the Medicare survey. Now the entire hospital follows that plan.

“And it did not cost a penny,” Dr. Bennick said. “The only cost was thinking not from our perspective but from a patient’s perspective.”

Dr. Lee says he joined Press Ganey — he had been network president for Partners HealthCare System, a Harvard-affiliated hospital system — because one of its goals was to reduce suffering. At first, he said, he was a bit uncomfortable with the concept.

“I wondered whether it was a tad sensational, a bit too emotional,” he wrote in The New England Journal of Medicine. Then he realized reducing suffering was one of the most important challenges in health care.

Press Ganey administers detailed surveys to discharged patients, asking things like how well the medical staff responded to them and their emotional needs, and how well the doctors and nurses informed and educated them. The company also encourages hospitals to let doctors know the results.

Surveys can be misleading, though, cautions Dr. Scott Ramsey, a health care economist and cancer researcher at the Fred Hutchinson Cancer Research Center in Seattle. Patients, worried about saying something bad about a hospital they depend on, may not reveal what they really experienced. Or they may look back and, not wanting to live a life of regrets, excuse a doctor who seemed not to listen.

On the other hand, Dr. Ramsey said, the suffering issues are real, and if survey answers can get doctors and hospitals to change their ways, “that is great.”

Although half the nation’s hospitals use Press Ganey surveys, it is not clear what many do with the data. But at some places, like the University of Utah, the survey and other efforts prompted significant change. One Utah doctor said he was stunned when his patients rated him in the first percentile nationally, about as low as a score can go. “I was thinking: That’s just crazy. Something wasn’t entered right,” said the doctor, James Ashworth. Then he decided to take the criticisms to heart.

The next quarter, he was rated in the upper 90s. The big difference was slowing down and listening to patients, answering their questions.
Utah began its program a few years ago by showing its 1,200 doctors, nurses and other workers their scores. Next, said Dr. Vivian S. Lee, the hospital system’s chief executive, they showed them how colleagues did. Then they posted individuals’ scores and patient comments online.

There was an immediate and noticeable change. When the university began, it was in about the 30th percentile nationally on the Press Ganey survey. Now, half its providers are in the 90th percentile and 26 percent are in the 99th percentile.

“It’s unbelievable,” Dr. Lee, the chief executive, said. “We were not like that before, I can tell you.”

“People wanted to improve,” she added.
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The comments, she said, are more revealing than the scores. Not all are complimentary. “There are still cases where people say: ‘I loved Dr. So-and-so. Too bad I had to wait so long to see him,’ ” she said.

At Stanford Health Care, said Amir Rubin, the president and chief executive, “we are reducing suffering.” To do it, the medical system changed its focus.

“We train each and every staff member,” Mr. Rubin said. “We talk to staff, we talk to patients, we hear from patients directly.”

Supervisors coach doctors and nurses, giving feedback every month.

The initiative changed hiring, he said. Administrators tell job candidates: “These are our care standards. Do you think you can always do it for every person every time?” They carefully observe new hires to see if they can provide care that minimizes suffering.

“Every patient visit is a high-stakes interaction,” Dr. Thomas Lee says he has learned. “It is a big deal for the patient and it is a big deal for you.”

“And all you have to do is be the kind of physician your patient is hoping you will be.”

History Repeating

I really have nothing to add to this story as it is not shocking not in the least.  This story is across America with many in the medical fields quite addicted and the local “regulatory” agencies turn blind eyes, ignore history repeating itself and the complaints and often deaths of patients.

I file my last reply to my malpractice suit on Christmas Eve it is my present to myself.  I have nothing to lose or win I just wanted to be heard once.  Heard yes, listened to no.  Harborview is on a Medicare watch list for failing to secure patient safety and will be reduced in payments.  Nothing has changed it is not the first nor the last but in Seattle when you are poor you are treated here, when you are injured in not one but several states you are sent here.  Choice? None.  You take, no they take, your life in their hands and decide if you stay or go.  I know this for certain.

Dr. still practicing after writing hundreds of fake prescriptions

Dr. still practicing after writing hundreds of fake prescriptions»Play Video
Dr. Gavin Dry
BELLEVUE, Wash. — A high profile local surgeon who the DEA says wrote hundreds of fake prescriptions to support his drug addiction is still practicing. That’s even though he’s been accused of harming several patients and paid out three malpractice claims. But, as KOMO 4 Problem Solvers discovered, if you were a prospective patient and wanted to look into Dr. Gavin Dry, none of that would show up on a check of his license.

Dr. Dry is no stranger to TV cameras. He welcomed KOMO News into his practice for a story in 2009 about his staff tweeting details during surgeries. He called it educational. He’s appeared several times as a medical expert on another station’s midday program.

But when we wanted to ask him about his recent drug investigation, he wasn’t interested: “No comment.”

KOMO 4 peeled back the surface of Dry’s high-profile plastic surgery practice to reveal a history of state medical licensing investigations, a criminal drug investigation, and three malpractice settlements. And when much of that was occurring, from at least 2007 through 2011, court documents and a federal settlement indicate Dry was a drug addict.

According to the documents, his drug of choice was Adderall. It’s an amphetamine the DEA closely controls and considers at high risk for abuse. It’s most commonly prescribed for people with attention deficit and hyperactivity disorder, ADHD. But Adderall is also frequently abused by students as a study aid. (See this New York Times article from 2013.)

But by 2012, Bellevue Police were hot on Dry’s tail.

“We then learned that it was in fact Mr. Dry that was issuing these fraudulent prescriptions,” said Bellevue Police Officer Seth Tyler.

Detectives checked pharmacies around Dry’s Bellevue home and according to police reports obtained by the Problem Solvers, the police found at least 265 fake prescriptions allegedly written by Dry, adding up to thousands of pills. “At this point what we believe is that he was using it for himself,” adds Officer Tyler, “and that he had a problem with this particular drug.”

In transcripts of Dry’s 2012 divorce, his attorney admitted the drug use saying, “your Honor, he is not denying he used Tramadol or Adderall.” According to drugs.com, “Tramadol is a narcotic-like pain reliever…used to treat moderate to severe pain.” The DEA lists it as a Schedule IV controlled substance and adds that Tramadol, “is most commonly abused by narcotic addicts, chronic pain patients, and health professionals.”

Court and investigative records show Dry went to rehab twice to treat his addiction. And since 2012, Dry has been successfully monitored by the Washington Physician’s Health Program. Among other things, WPHP, according to its website, “offers a variety of services and programs for healthcare providers struggling with addiction.” Its oversight typically includes random urinalysis tests, to ensure a doctor isn’t still using.

But during the 2012 divorce hearing, Dry himself downplayed the effect the drugs had on him, saying, “Tramadol and Adderall were medications that did not impair my ability to carry out activities or impair my cognitive judgment or psychomotor skills.”

‘It Makes Me Very Angry’

Mark Hillier doesn’t buy that. His wife, Christine, was a healthy, active mother of two daughters, who loved to travel, to volunteer for the Girl Scouts and her church, who loved life.

“She was a truly, truly great person, a good friend, my best friend in the world frankly,” Mark Hillier said.

Christine went to Dry in 2009 for a tummy tuck — a common outpatient surgery. But six days after surgery, Hillier rushed Christine to the E.R.: “She was breathing really laboredly and about five minutes into that drive she says, ‘I’ve gone blind, I can’t see a thing.’ ”

Eight days after surgery, Christine died from a rare surgical complication. The Hilliers had no idea that Bellevue Police and the DEA say that during this time period, Dr. Dry was using drugs he obtained by writing fake prescriptions.

“It makes me very angry,” Mark Hillier said.

The Problem Solvers used public records laws to discover that the Medical Quality Assurance Commission, MQAC, has investigated Dry eight times. None so far has led to any sanctions against Dry’s license. But in our review we found a 2004 complaint alleging Dry was self-prescribing Ritalin. Ritalin is another stimulant like Adderall that the DEA controls closely because it has a high potential for abuse.

The Problem Solvers asked MQAC’s Policy Director Mike Farrell why the Commission closed the 2004 drug investigation without ever questioning anyone in Dry’s office and without tracking down the patients for whom he was allegedly prescribing. Farrell told us that the friend and the child for whom the prescriptions were written, “were overseas at the time.” When we pointed out that information came from Dr. Dry himself, the person who was under investigation, Farrell agreed but added that he wasn’t certain precisely what had occurred in an investigation that occurred 10 years ago.

If the state had questioned staff, they would have found Caren Kunda, who was Dry’s medical assistant for 10 years until he let her go in late 2010.

“There was definitely something wrong,” Kunda said.

She’s now working in Phoenix for a different plastic surgeon but told us she clearly recalled her time with Dr. Dry. “We used to get in what we’d call third world drugs,” she said.

Kunda explained that the office collected leftover drugs from patients or relatives to send overseas. The DEA says that’s illegal. Kunda says Dry always claimed first dibs. “He’d go through them and I physically saw him take things out of there,” she said.

Kunda’s allegations are corroborated in the Bellevue investigative file where Dry’s now ex-wife told officers that his office was a, “large receptacle for dead-guy drugs,” and, “there were often bottles of things that came home,” to her house, and when questioned, Dry would say, “they’re dead-guy drugs”. In the 2012 divorce transcript Dry testified his nurse temporarily stored such drugs in his office before donating them to a global health organization.

“Betrayal and abandonment.” That’s how attorney Todd Gardner describes Dr. Dry’s treatment of two of his clients. Gardner won a million dollar settlement against Dry on behalf of Hillier and his two daughters. He also represents a woman who claims Dry left her to deal with severe surgical complications in late 2011 when he went into drug rehab. The court records indicate that after surgery with Dr. Dry, that patient was admitted twice to emergency rooms for post-surgical complications and underwent four more surgical procedures with a different doctor addressing the issue. “When you’re talking about drug abuse by the people we trust the most,” says Gardner, “it’s a scary thing.” Dry just settled that case in September — it’s his third malpractice settlement.

The Commission says it knew about the drug use allegations when they examined Christine Hillier’s death although its investigation never questioned anyone about that and ruled that Dr. Dry did nothing wrong.

MQAC Policy Director Mike Farrell says in order to take actions against a doctor they must have clear and convincing evidence to act. “If we don’t have it, we can’t act,” Farrell said. And when asked if they looked for such evidence, Farrell insisted that they do.

But because the state has always cleared Dr. Dry, when we looked up his license through the Department of Health’s provider credential search, none of the eight investigations, which includes the three malpractice settlements, shows up on the state website. “I find that amazing and appalling,” Hillier said. “You’re putting people’s lives at risk.”

As for the 2012 drug case, though Dry did not admit legal fault, he did reach a civil settlement with the U.S. Attorney’s Office and agreed to pay a $125,000 fine.

MQAC told KOMO TV it wasn’t aware the criminal investigation had been closed with this civil settlement until we notified them. As a result MQAC has now re-opened its investigation and says it expects a ruling soon.